Returns & Exchanges

At Bestia Dog Gear, we stand by the craftsmanship of our premium leather equipment and want to ensure the perfect fit for your companion. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive your official Return Authorization (RA) number.

2

Prepare the Package

Place the item in its original packaging with all tags attached, ensuring the gear is clean, hair-free, and shows no signs of outdoor wear.

3

Ship the Gear

Affix the provided shipping label or use a tracked courier service to send your package back to our distribution center for quality inspection.

4

Receive Refund or Exchange

Once our artisans verify the item's condition, we will process your full refund or dispatch your replacement size within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing